Support Line

Talent Acquisition Support Line.

Sometimes you just need advice. For those situations, we offer a Talent Acquisition Support Line. This subscription service provides a resource to our clients for questions like how to write a compelling  job description; how to work with hiring managers; or where to source for niche talent. Whatever the question, we are available to advise on these situations via phone or email.

 

With the Support Line, we advise on:

Job description support

Collaboration regarding formatting and creating job responsibilities including the knowledge, skills, abilities and other essential characteristics required for the position (KSAs). Advice on best practices for writing compliant and SEO friendly job descriptions.

Advice on where to advertise positions

Insight on cost-effective methods on where to post positions to target the desired candidate pool.

Advice of where and how to source candidates

Providing expertise via email or phone to walk clients through how to leverage networking, social media and internet for targeted talent searches.

Developing interview questions and best practices

Discuss how to create relevant interview questions from the job description; show how the answers can help interviewers make assessments on how well candidates meet the core competencies of the position.

Structuring and/or organizing an interview process

Includes creating and sending email templates that can be used for both candidates and interviewers for a consistent, sustainable structured interview process. Insight on interview process length and structure that is competitive with the market.

Best practices on candidate experience and communication

Sharing industry practices which keep the process and communication fluid and timely throughout the entire life cycle of the hiring process.

Strategies for working with hiring managers

Providing coaching, strategy and tools to improve the communication relationship between hiring manager and recruiter.

Reference check question development and best practices

Creating/sharing templates comprised of legal, relevant questions that will derive insight into a candidate’s past performance history regarding communication skills, interaction with others, job related strengths and overall recommendation by references provided.

Presenting and negotiating offers

Provide guidance and strategy via email or phone to clients who are experiencing challenges locking down the ideal candidate at offer stage.